Create Warranty Claim

Fill out the form below to submit a new Diesel Aftertreatment warranty claim to PowerEdge. 

NOTE: Fill out a separate form for each system replacement

Step 1 of 3

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• Date Claim Submitted
  Date Format: MM slash DD slash YYYY
• Claim Number
  (assigned by DENSO)

• Warranty Claim Detail

• Claim Type*
  SelectFailed DPF onlyFailed DOC only

• Distributor Information

• Distributor*
• Distributor Location*

• Required Documents for Claim Submission

• The following documents must be provided for all claims. These documents will be uploaded in Step 2 of the process.
• Agree to Upload:*
  Original Warranty Registration Form*
• Agree to Upload:*
  Copy of Purchase Invoice: Invoice must reflect the Serial Number, Part Number, and Date of Purchase *
• Agree to Upload:*
  Vehicle Repair Order (diagnosing the failed filter)*
• Agree to Upload:*
  Clear, in focus, high resolution pictures of Label, Entire Inlet Face, and failed/damaged DPF/DOC*

• Defect Codes and Information

• Please specify the nature of the defect*

• End User Information

• Name*
  First Last
• Address*
  Street Address City State / Province / Region ZIP / Postal Code Select CountryUnited StatesCanadaMexico Country
• Customer Contact Person*
• Email Address*
• Phone Number*
• Fax Number

• Product Information

• Serial Number*
• Part Number*
• Odometer at Installation*
• Current Vehicle Odometer*
• Date of Purchase*
  Date Format: MM slash DD slash YYYY
• Date Installed*
  Date Format: MM slash DD slash YYYY

• Comments

• Warranty Registration Form

• Upload your original WARRANTY REGISTRATION FORM
• Warranty Registration Form*
  Drop files here or

• Vehicle Repair Order

• Upload the Vehicle Repair Order (diagnosing the failed filter)
• Repair Upload*
  Drop files here or

• Purchase Invoice

• Copy of PURCHASE INVOICE: Invoice must reflect Serial Number, Part Number, and Date of Purchase
• Purchase Invoice*
  Drop files here or

• Failed DPF/DOC Pictures

• Upload clear, in focus, high-resolution pictures of label, entire inlet face, entire outlet face, and failed/damaged DPF/DOC
• Label*
  Drop files here or
• Entire Inlet Face*
  Drop files here or
• Entire Outlet Face*
  Drop files here or
• Damaged/failed DPF/DOC*
  Drop files here or

• Review Claim

• Please review your claim before hitting "Submit" at the bottom of the page.
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DENSO Products and Services Americas, Inc. reserves the right to change content without prior notice.

Consult with Regional Sales Managers for any questions regarding the installation, operation, maintenance or warranty.